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Pacific Oz-tralasia™ is a company that specialises in hotel and hospitality supplies. We service hotels and resorts locally and overseas and our product range includes food, beverage, commercial equipment, furniture and general hotel supplies.
Whilst our hotel products offering consist of leading consumer brands, we also offer our own quality brands PLISC™ and Pacific Oztralasia™. Our Australian made and imported hotel supplies are export packed in Melbourne and shipped overseas to major hotel chains across Asia Pacific and around Australia.
As Leaders In Sustainable Consumables (PLISC™), we stock a range of environmentally friendly Paper Products, Tableware, Linen and general hotel supplies. Some of our hotel products are manufactured from recycled materials and have been designed to extend their useful life by our manufacturers adhering to strict quality guidelines. These sustainability principles make our hotel supplies extremely competitive and reduce the need to re-order.
Integral to our quality offering as suppliers to hotels is our high level of customer service. We offer a 24 hour, seven days a week service ensuring our customer orders are processed immediately. Responses to quotations for hotel supplies are provided within 48 hours using comprehensive distribution contracts , benchmarked to key performance indicators (KPI), to ensure the level of our Service delivery.
Our company Pacific Oz-Tralasia (Fiji LTD) based in Nadi stocks and exports products to various pacific islands directly from Fiji.
Established in 1997, initially as a partnership, which was the origin of our organization. Supplying various commodities to major Food and Wine shows and medium size retail outlets in and around Melbourne, provided the platform for sustained growth.
Incorporated under Australian law, Pacific Oz-tralasia Pty Ltd (Australian Company Number - ACN 120 695 141) is a wholly owned Australian company with business partners in China and India.
Pacific Oz-tralasiaTM is now a supplier to major luxury hotel chains across Australia and Asia Pacific Region. Our strategy for growth in Asia and the Pacific, is to locate new markets and opportunities by sourcing new suppliers and products supported by competitive pricing.
Our highly competent staff are predominately hospitality trained and with years of experience and are able to recommend innovative product solutions to suit your individual needs.
Well networked with local and overseas partners, Pacific Oz-tralasiaTM provides Hospitality supplies across the following main categories:
Pacific Oz-Tralasia (Fiji) LTD based in Nadi, Fiji delivers complete "turn key" kitchen and bar developments including design, equipment supply, stainless steel manufacturing, installation and commissioning.
Customer focused, we will operate both locally and internationally exceeding expectations in our:
We are an Organization that seeks to deliver continuous improvement, across our processes, using best practice strategic sourcing techniques. We aim to deliver the highest service level, in every customer interface, from quotation to product delivery.
We operate with integrity, honesty and profess the strongest work ethics and values in all our business relationships. We take pride in that our mission is to ultimately benefit the customer. We pursue excellence in customer service, provide competitively priced quality products and develop lasting business partnerships.
We believe that diversity makes us stronger. We ensure integrity and accountability are the solid foundations of our organization. We encourage creativity, reward, performance, and believe learning and change are integral to quality of service and career development. We listen, inspire, and empower. We work together in an environment that nourishes growth as team players and individuals, coupled with mutual respect.
Administration: Pacific Oz-tralasia's registered Head Office and warehousing facilities is located in Melbourne, and a Branch office in Sigatoka, Fiji.
All products are covered by Insurance (including marine temperature variation control) up to when legal ownership is transferred across to the buyer. Trade shows both locally and overseas are patronised, with regular sourcing for the latest innovative hospitality products, delivering a point of difference in utilisation and possible financial benefits.
Customer Service: Integral to our quality product is our high level of customer service. We offer a 24 hour, seven days a week customer service ensuring their orders are actioned immediately. All quotations are generally responded to within 24 hours and delivery arranged in line with customer's agreed terms. Our service also extends to wholesale distribution agreements where our service delivery can be benchmarked to key performance indicators (KPI) which are included in our terms of business.
Strategic Sourcing Division: We adopt the best practice strategic sourcing techniques ensuring all products sourced are to the quality specified at the most competitive price prevalent. We source directly from local and overseas manufacturers and can therefore provide several wholesale pricing options. Our sourcing techniques also eliminate the risk of product shortages as suppliers constantly keep us abreast of their production schedules.
Brand Market Leaders: Our relationship with suppliers and the extensive buying power provides us with a clear point of differentiation. We have access to products that are market leaders and well known consumer brands. Products listed on our web site are continuously being updated providing our Customers with the latest/new products and market trends.
In partnership with local Companies in China and India, Pacific Oz-tralasia Pty Ltd can deliver products by air or sea, worldwide. Our buying offices in China and India can deliver products directly to our customers, worldwide and are able to supervise quality control and shipment.
In collaboration we utlise their current distribution networks and warehousing facilities. This reduces lead times, inventory reduction, lower investment, due to stock holdings overseas. We are committed to invest in their local distribution network to ensure on time delivery, every time.
The starting point of any success story is knowing your current position in the hospitality industry
We provide options that are tailored to our clients, maximising their potential
We evaluate our results, consistently seeking feedback and communicating our new products through marketing campaigns
We have your complete buffet solution covered.